Editing Finance (UK)
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[http://www.barclays.co.uk/ Link to homepage]. | [http://www.barclays.co.uk/ Link to homepage]. | ||
== | == Coop Bank == | ||
* '''Do they allow any gender neutral titles?''' Mx (partially) | |||
* '''Do they allow any gender neutral titles?''' Mx (partially) | |||
* '''Notes:''' | * '''Notes:''' | ||
** Their online sign up for new customers allows Mx, but several reports of both new customers using the sign up and existing customers changing titles only to be told they can't actually process the Mx title on their system. | ** Their online sign up for new customers allows Mx, but several reports of both new customers using the sign up and existing customers changing titles only to be told they can't actually process the Mx title on their system. | ||
** "It may interest you to know I've had trouble with the Co-op bank using Mx consistently / They put it on my statements and cards but call me "miss" when I phone and on Internet banking. I've asked them to / change it several times but they won't." Tweets, May 2015: [https://twitter.com/arthurstodgyn/status/600007697002590208 1], [https://twitter.com/arthurstodgyn/status/600007909599289345 2], [https://twitter.com/arthurstodgyn/status/600008065321148417 3] | ** "It may interest you to know I've had trouble with the Co-op bank using Mx consistently / They put it on my statements and cards but call me "miss" when I phone and on Internet banking. I've asked them to / change it several times but they won't." Tweets, May 2015: [https://twitter.com/arthurstodgyn/status/600007697002590208 1], [https://twitter.com/arthurstodgyn/status/600007909599289345 2], [https://twitter.com/arthurstodgyn/status/600008065321148417 3] | ||
** Phone conversation June 2015 clarified that they can put Mx on cards but it is not one of the permitted titles for customer details, so statements and other correspondence still bear a gendered title. | ** Phone conversation June 2015 clarified that they can put Mx on cards but it is not one of the permitted titles for customer details, so statements and other correspondence still bear a gendered title. | ||
* '''Do they allow no title?''' No. | * '''Do they allow no title?''' No. | ||
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* '''Evidence:''' | * '''Evidence:''' | ||
** Pre-filled application form sent out with the title Mx. | ** Pre-filled application form sent out with the title Mx. | ||
[ | [http://www.thederbyshire.co.uk/ Link to homepage.] | ||
== Halifax == | == Halifax == | ||
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== HSBC == | == HSBC == | ||
* '''Do they allow any gender neutral titles?''' Yes | * '''Do they allow any gender neutral titles?''' Yes (online banking and bank cards only). | ||
* '''Do they allow no title?''' Unknown. | * '''Do they allow no title?''' Unknown. | ||
* '''Evidence:''' | * '''Evidence:''' | ||
* | ** ''Evidence could not be recovered.'' | ||
*''' | |||
[http://www.hsbc.co.uk/ Link to homepage.] | [http://www.hsbc.co.uk/ Link to homepage.] | ||
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** Probably best avoided, on attempting to open a bank account over the phone (December 2012) they responded "But Alice is a girl's name, and you sound like a boy, so you're obviously trying to commit fraud" | ** Probably best avoided, on attempting to open a bank account over the phone (December 2012) they responded "But Alice is a girl's name, and you sound like a boy, so you're obviously trying to commit fraud" | ||
== Lloyds | == Lloyds TSB == | ||
* '''Do they allow any gender neutral titles?''' Yes | * '''Do they allow any gender neutral titles?''' Yes (on cards and written correspondence, but not on electronic records or internet banking). | ||
* '''Do they allow no title?''' | * '''Do they allow no title?''' Yes (on cards and written correspondence, but not on electronic records or internet banking). | ||
* '''Evidence:''' | * '''Evidence:''' | ||
* | * In branch conversation and subsequent Financial Ombudsman case. They were unhelpful and whilst I was eventually issued with a card and chequebook in the correct title, for my main electronic record I was only allowed a very limited choice of titles from the gender they perceived me to be and internet banking and letters were still addressed to the incorrect title. | ||
* '''Notes:''' | * '''Notes:''' | ||
*[http://www.reddit.com/r/transgenderUK/comments/2gr7nc/lloyds_bank_deed_poll_bad_experience/ Reddit post from a trans person saying that Lloyds require deed poll documents to be signed by a solicitor, which is both unnecessary and costly. (Sept 2014)] | |||
[http://www.lloydstsb.com/ Link to homepage.] | |||
[ | |||
== Nationwide Building Society == | == Nationwide Building Society == | ||
* '''Do they allow any gender neutral titles?''' | * '''Do they allow any gender neutral titles?''' No. As of 12th Oct 2019 they are apparently "working on" allowing Mx and it will "hopefully be available soon". | ||
* '''Do they allow no title?''' Partially. You can request a card without a title, but post/e-mails will still have a title. | * '''Do they allow no title?''' Partially. You can request a card without a title, but post/e-mails will still have a title. | ||
* '''Evidence:''' | * '''Evidence:''' | ||
**[ | **[http://lottelodge.tumblr.com/post/68355210210 (No title) Blog post about customer service experience, November 2013.] | ||
** [http://lottelodge.tumblr.com/post/48622798226/nationwide-building-society-can-give-you-a-debit (No title) Photo of debit card without title, April 2013.] | |||
** [http://mxactivist.tumblr.com/post/92621154825 A call to action for the lack of gender-inclusive standard title, with info on ways to easily give feedback. The more voices, the faster the change.] | ** [http://mxactivist.tumblr.com/post/92621154825 A call to action for the lack of gender-inclusive standard title, with info on ways to easily give feedback. The more voices, the faster the change.] | ||
**Web chat with agent on 12th Oct 2019. | |||
[http://www.nationwide.co.uk/default.htm Link to homepage.] | |||
[ | |||
== NatWest == | == NatWest == | ||
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[http://www.santander.co.uk/ Link to homepage.] | [http://www.santander.co.uk/ Link to homepage.] | ||
== Triodos == | == Triodos == | ||
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** Letter from Triodos addressed with gender-neutral pronoun. (''lost'') | ** Letter from Triodos addressed with gender-neutral pronoun. (''lost'') | ||
** Letter stating they can use gender neutral title on correspondence only. (''lost'') | ** Letter stating they can use gender neutral title on correspondence only. (''lost'') | ||
== Virgin Atlantic (credit card) == | == Virgin Atlantic (credit card) == | ||
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[http://www.virgin-atlantic.com/gb/en/flying-club/credit-card.html Link to homepage.] | [http://www.virgin-atlantic.com/gb/en/flying-club/credit-card.html Link to homepage.] | ||
[[Category:Recognition (UK)]] | [[Category:Recognition (UK)]] |