Finance (UK): Difference between revisions

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Rescuing 2 sources and tagging 0 as dead.) #IABot (v2.0.9.5
(Add Monzo as a bank.)
(Rescuing 2 sources and tagging 0 as dead.) #IABot (v2.0.9.5)
 
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[http://www.barclays.co.uk/ Link to homepage].
[http://www.barclays.co.uk/ Link to homepage].


== Coop Bank ==
== Chase ==
* '''Do they allow any gender neutral titles?''' Mx (partially)
''Their account is only avaliable through a mobile app.''
 
* '''Do they allow any gender neutral titles?''' Unknown, as they do not ask.
* '''Do they allow no title?''' Yes, this is the default.
* '''Evidence:'''
** Recieved titleless card in July 2022
*'''Notes'''
** They also allow customising how a name appears on the card (to a certain degree) (e.g. John Doe/J Doe/John D)
 
== Co-op Bank ==
* '''Do they allow any gender neutral titles?''' Mx (partially).
* '''Notes:'''
* '''Notes:'''
** Their online sign up for new customers allows Mx, but several reports of both new customers using the sign up and existing customers changing titles only to be told they can't actually process the Mx title on their system.
** Their online sign up for new customers allows Mx, but several reports of both new customers using the sign up and existing customers changing titles only to be told they can't actually process the Mx title on their system.
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* '''Evidence:'''
* '''Evidence:'''
** Pre-filled application form sent out with the title Mx.
** Pre-filled application form sent out with the title Mx.
[http://www.thederbyshire.co.uk/ Link to homepage.]
[https://web.archive.org/web/20000412004256/http://www.thederbyshire.co.uk/ Link to homepage.]
 
== First Direct ==
* '''Do they allow any gender neutral titles?''' Yes; Mx, M.
* '''Do they allow no title?''' Unknown.
* '''Evidence:'''
** Mx and M listed as options when registering for an account online.
[https://www1.firstdirect.com/ Link to homepage.]


== Halifax ==
== Halifax ==
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== HSBC ==
== HSBC ==
* '''Do they allow any gender neutral titles?''' Yes (online banking and bank cards only).
* '''Do they allow any gender neutral titles?''' Yes; Mx, M.
* '''Do they allow no title?''' Unknown.
* '''Do they allow no title?''' Unknown.
* '''Evidence:'''
* '''Evidence:'''
** ''Evidence could not be recovered.''
** [https://www.hsbc.co.uk/help/banking-made-easy/change-of-gender/ Website stating Mx and M are offered as titles.]
*'''Notes:'''
**Mx and M are not available when registering online, though it is possible to change to them once the account is open.


[http://www.hsbc.co.uk/ Link to homepage.]
[http://www.hsbc.co.uk/ Link to homepage.]
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** Probably best avoided, on attempting to open a bank account over the phone (December 2012) they responded "But Alice is a girl's name, and you sound like a boy, so you're obviously trying to commit fraud"
** Probably best avoided, on attempting to open a bank account over the phone (December 2012) they responded "But Alice is a girl's name, and you sound like a boy, so you're obviously trying to commit fraud"


== Lloyds TSB ==
== Lloyds Bank ==
* '''Do they allow any gender neutral titles?''' Yes (on cards and written correspondence, but not on electronic records or internet banking).
* '''Do they allow any gender neutral titles?''' Yes; Mx.
* '''Do they allow no title?''' Yes (on cards and written correspondence, but not on electronic records or internet banking).
* '''Do they allow no title?''' Unknown.
* '''Evidence:'''
* '''Evidence:'''
* In branch conversation and subsequent Financial Ombudsman case. They were unhelpful and whilst I was eventually issued with a card and chequebook in the correct title, for my main electronic record I was only allowed a very limited choice of titles from the gender they perceived me to be and internet banking and letters were still addressed to the incorrect title.
** Mx listed as an option when registering for an account online.
* '''Notes:'''
* '''Notes:'''
*[http://www.reddit.com/r/transgenderUK/comments/2gr7nc/lloyds_bank_deed_poll_bad_experience/ Reddit post from a trans person saying that Lloyds require deed poll documents to be signed by a solicitor, which is both unnecessary and costly. (Sept 2014)]
** Free text entry for title when registering online, other titles presumably possible.
** Non-binary permitted as a gender option when registering, but should be 'as shown on your passport/ID'.
**[http://www.reddit.com/r/transgenderUK/comments/2gr7nc/lloyds_bank_deed_poll_bad_experience/ Reddit post from a trans person saying that Lloyds require deed poll documents to be signed by a solicitor, which is both unnecessary and costly. (Sept 2014)]
** Possible that the above rule is no longer the case, [https://www.lloydsbank.com/islands/personal/change-your-personal-details.html website] doesn't specify that the deed poll needs to be enrolled or signed by a solicitor.


[http://www.lloydstsb.com/ Link to homepage.]
[https://www.lloydsbank.com/ Link to homepage.]


== Metro Bank==
== Metro Bank==
* '''Do they allow any gender neutral titles?''' Yes, [[Mx]]
* '''Do they allow any gender neutral titles?''' Yes; [[Mx]].
* '''Do they allow no title?''' Yes (on cards)
* '''Do they allow no title?''' Yes (on cards)
* '''Evidence:''' {{Cite web |title=This Teen Has Just Got The First Ever Bank To Welcome Nonbinary Customers |last=Strudwick |first=Patrick |work=BuzzFeed |date=3 November 2016 |access-date=4 May 2020 |url= https://www.buzzfeed.com/patrickstrudwick/british-bank-becomes-the-first-to-welcome-gender-nonbinary-c}}
* '''Evidence:''' {{Cite web |title=This Teen Has Just Got The First Ever Bank To Welcome Nonbinary Customers |last=Strudwick |first=Patrick |work=BuzzFeed |date=3 November 2016 |access-date=4 May 2020 |url= https://www.buzzfeed.com/patrickstrudwick/british-bank-becomes-the-first-to-welcome-gender-nonbinary-c|archive-url=https://web.archive.org/web/20230607092706/https://www.buzzfeed.com/patrickstrudwick/british-bank-becomes-the-first-to-welcome-gender-nonbinary-c |archive-date=17 July 2023 }}
* '''Notes:''' You can also specify your gender as "nonbinary" in your account profile. This and the Mx title option are available internally to employees of the bank as well.
* '''Notes:''' You can also specify your gender as "nonbinary" in your account profile. This and the Mx title option are available internally to employees of the bank as well.


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== Nationwide Building Society ==
== Nationwide Building Society ==
* '''Do they allow any gender neutral titles?''' Yes. As of December 2020, multiple staff were unaware of the possibility, but the "Mx" title was in fact useable. This was explained as a feature in beta that not all staff were yet aware of. As of 12th Oct 2019 they were apparently "working on" allowing Mx and said it will "hopefully be available soon".
* '''Do they allow any gender neutral titles?''' Yes; Mx.
* '''Do they allow no title?''' Partially. You can request a card without a title, but post/e-mails will still have a title.
* '''Do they allow no title?''' Partially. You can request a card without a title, but post/e-mails will still have a title.
* '''Evidence:'''
* '''Evidence:'''
**[http://lottelodge.tumblr.com/post/68355210210 (No title) Blog post about customer service experience, November 2013.]
**[https://www.nationwide.co.uk/help/your-details/change-your-name-title-gender/ Nationwide website detailing acceptance of Mx.]
** [http://lottelodge.tumblr.com/post/48622798226/nationwide-building-society-can-give-you-a-debit (No title) Photo of debit card without title, April 2013.]
**Card with Mx received in post and account title changed, September 2020.
** [http://mxactivist.tumblr.com/post/92621154825 A call to action for the lack of gender-inclusive standard title, with info on ways to easily give feedback. The more voices, the faster the change.]
** [http://mxactivist.tumblr.com/post/92621154825 A call to action for the lack of gender-inclusive standard title, with info on ways to easily give feedback. The more voices, the faster the change.]
**Web chat with agent on 12th Oct 2019.


[http://www.nationwide.co.uk/default.htm Link to homepage.]
* '''Notes:''' A title change to Mx can be made by going into branch once the account is open, or by post. No evidence is required for this.
 
[https://web.archive.org/web/20101015091723/http://www.nationwide.co.uk/default.htm Link to homepage.]


== NatWest ==
== NatWest ==
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[http://www.santander.co.uk/ Link to homepage.]
[http://www.santander.co.uk/ Link to homepage.]
== Starling Bank (online bank)==
* '''Do they allow any gender neutral titles?''' tbc
* '''Do they allow no title?''' Yes.
* '''Evidence:'''
** Account opened and card received, both without title.
* '''Notes:''' No title asked for upon signup.
[https://www.starlingbank.com/ Link to homepage]


== Triodos ==
== Triodos ==
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** Letter from Triodos addressed with gender-neutral pronoun. (''lost'')
** Letter from Triodos addressed with gender-neutral pronoun. (''lost'')
** Letter stating they can use gender neutral title on correspondence only. (''lost'')
** Letter stating they can use gender neutral title on correspondence only. (''lost'')
== TSB ==
* '''Do they allow any gender neutral titles?''' Yes; Mx.
* '''Do they allow no title?''' Unknown.
* '''Evidence:'''
** Mx available as an option during online registration.
*'''Notes:''' Able to sign up without disclosing gender.
[https://www.tsb.co.uk/ Link to homepage]
== Virgin Money ==
* '''Do they allow any gender neutral titles?''' No, "not in the system", and they're unable to override it
* '''Do they allow no title?''' No, you must have a title to sign up.
* '''Evidence:'''
** Phone call with customer service (04/07/2022)


== Virgin Atlantic (credit card) ==
== Virgin Atlantic (credit card) ==