Editing Finance (UK)
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Click here to return to the [[Recognition (UK)]] list of types of organisation. | Click here to return to the [[Recognition (UK)]] list of types of organisation. | ||
== Barclaycard == | == Barclaycard == | ||
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[http://www.barclays.co.uk/ Link to homepage]. | [http://www.barclays.co.uk/ Link to homepage]. | ||
== | == Coop Bank == | ||
* '''Do they allow any gender neutral titles?''' Mx (partially) | |||
* '''Do they allow any gender neutral titles?''' Mx (partially) | |||
* '''Notes:''' | * '''Notes:''' | ||
** Their online sign up for new customers allows Mx, but several reports of both new customers using the sign up and existing customers changing titles only to be told they can't actually process the Mx title on their system. | ** Their online sign up for new customers allows Mx, but several reports of both new customers using the sign up and existing customers changing titles only to be told they can't actually process the Mx title on their system. | ||
** "It may interest you to know I've had trouble with the Co-op bank using Mx consistently / They put it on my statements and cards but call me "miss" when I phone and on Internet banking. I've asked them to / change it several times but they won't." Tweets, May 2015: [https://twitter.com/arthurstodgyn/status/600007697002590208 1], [https://twitter.com/arthurstodgyn/status/600007909599289345 2], [https://twitter.com/arthurstodgyn/status/600008065321148417 3] | ** "It may interest you to know I've had trouble with the Co-op bank using Mx consistently / They put it on my statements and cards but call me "miss" when I phone and on Internet banking. I've asked them to / change it several times but they won't." Tweets, May 2015: [https://twitter.com/arthurstodgyn/status/600007697002590208 1], [https://twitter.com/arthurstodgyn/status/600007909599289345 2], [https://twitter.com/arthurstodgyn/status/600008065321148417 3] | ||
** Phone conversation June 2015 clarified that they can put Mx on cards but it is not one of the permitted titles for customer details, so statements and other correspondence still bear a gendered title. | ** Phone conversation June 2015 clarified that they can put Mx on cards but it is not one of the permitted titles for customer details, so statements and other correspondence still bear a gendered title. | ||
* '''Do they allow no title?''' No. | * '''Do they allow no title?''' No. | ||
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* '''Evidence:''' | * '''Evidence:''' | ||
** Pre-filled application form sent out with the title Mx. | ** Pre-filled application form sent out with the title Mx. | ||
[ | [http://www.thederbyshire.co.uk/ Link to homepage.] | ||
== Halifax == | == Halifax == | ||
* '''Do they allow any gender neutral titles?''' | * '''Do they allow any gender neutral titles?''' No | ||
* '''Do they allow no title?''' Yes, on debit cards only | * '''Do they allow no title?''' Yes, on debit cards only | ||
* '''Evidence:''' | * '''Evidence:''' | ||
** In branch conversation. I was offered a choice of titles from the gender they perceived me to be. I do not however hold a cash card or cheque book there so I cannot comment if they offer no-title or neutral titles on those items. I continue to receive mis-titled letters from them, even after a series of complaints. | ** In branch conversation. I was offered a choice of titles from the gender they perceived me to be. I do not however hold a cash card or cheque book there so I cannot comment if they offer no-title or neutral titles on those items. I continue to receive mis-titled letters from them, even after a series of complaints. | ||
* '''Notes:''' | * '''Notes:''' | ||
** April 2011: Halifax have publicly stated they can offer gender-neutral options | ** April 2011: Halifax have publicly stated they can offer gender-neutral options, [http://nonbinary.org/wiki/File:Halifax.png Screenshot from Twitter]. | ||
** Feb 2015: Halifax will remove title from cards only, but account will still have gendered title. Mx and other inclusive titles unavailable. [http://mxactivist.tumblr.com/post/110075186560 Source]. | ** Feb 2015: Halifax will remove title from cards only, but account will still have gendered title. Mx and other inclusive titles unavailable. [http://mxactivist.tumblr.com/post/110075186560 Source]. | ||
[https://web.archive.org/web/20161210125943/http://www.halifax.co.uk/ Link to homepage]. | [https://web.archive.org/web/20161210125943/http://www.halifax.co.uk/ Link to homepage]. | ||
== HSBC == | == HSBC == | ||
* '''Do they allow any gender neutral titles?''' Yes | * '''Do they allow any gender neutral titles?''' Yes (online banking and bank cards only). | ||
* '''Do they allow no title?''' Unknown. | * '''Do they allow no title?''' Unknown. | ||
* '''Evidence:''' | * '''Evidence:''' | ||
* | ** ''Evidence could not be recovered.'' | ||
*''' | |||
[http://www.hsbc.co.uk/ Link to homepage.] | [http://www.hsbc.co.uk/ Link to homepage.] | ||
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** Probably best avoided, on attempting to open a bank account over the phone (December 2012) they responded "But Alice is a girl's name, and you sound like a boy, so you're obviously trying to commit fraud" | ** Probably best avoided, on attempting to open a bank account over the phone (December 2012) they responded "But Alice is a girl's name, and you sound like a boy, so you're obviously trying to commit fraud" | ||
== Lloyds | == Lloyds TSB == | ||
* '''Do they allow any gender neutral titles?''' Yes | * '''Do they allow any gender neutral titles?''' Yes (on cards and written correspondence, but not on electronic records or internet banking). | ||
* '''Do they allow no title?''' | * '''Do they allow no title?''' Yes (on cards and written correspondence, but not on electronic records or internet banking). | ||
* '''Evidence:''' | * '''Evidence:''' | ||
* | * In branch conversation and subsequent Financial Ombudsman case. They were unhelpful and whilst I was eventually issued with a card and chequebook in the correct title, for my main electronic record I was only allowed a very limited choice of titles from the gender they perceived me to be and internet banking and letters were still addressed to the incorrect title. | ||
* '''Notes:''' | * '''Notes:''' | ||
*[http://www.reddit.com/r/transgenderUK/comments/2gr7nc/lloyds_bank_deed_poll_bad_experience/ Reddit post from a trans person saying that Lloyds require deed poll documents to be signed by a solicitor, which is both unnecessary and costly. (Sept 2014)] | |||
[ | [http://www.lloydstsb.com/ Link to homepage.] | ||
== Nationwide Building Society == | == Nationwide Building Society == | ||
* '''Do they allow any gender neutral titles?''' | * '''Do they allow any gender neutral titles?''' No. | ||
* '''Do they allow no title?''' | * '''Do they allow no title?''' Yes; can now be removed from account completely. | ||
* '''Evidence:''' | * '''Evidence:''' | ||
**[ | ** [http://lottelodge.tumblr.com/post/68355210210 (No title) Blog post about customer service experience, November 2013.] | ||
** [http://lottelodge.tumblr.com/post/48622798226/nationwide-building-society-can-give-you-a-debit (No title) Photo of debit card without title, April 2013.] | |||
** [http://mxactivist.tumblr.com/post/92621154825 A call to action for the lack of gender-inclusive standard title, with info on ways to easily give feedback. The more voices, the faster the change.] | ** [http://mxactivist.tumblr.com/post/92621154825 A call to action for the lack of gender-inclusive standard title, with info on ways to easily give feedback. The more voices, the faster the change.] | ||
[http://www.nationwide.co.uk/default.htm Link to homepage.] | |||
[ | |||
== NatWest == | == NatWest == | ||
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* '''Do they allow no title?''' Unknown (assume no). | * '''Do they allow no title?''' Unknown (assume no). | ||
* '''Evidence:''' | * '''Evidence:''' | ||
** Included in | ** Included in http://polyinpictures.com/wp-content/uploads/mxevidencelowres.pdf | ||
[http://www.santander.co.uk/ Link to homepage.] | [http://www.santander.co.uk/ Link to homepage.] | ||
== Triodos == | == Triodos == | ||
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** Letter from Triodos addressed with gender-neutral pronoun. (''lost'') | ** Letter from Triodos addressed with gender-neutral pronoun. (''lost'') | ||
** Letter stating they can use gender neutral title on correspondence only. (''lost'') | ** Letter stating they can use gender neutral title on correspondence only. (''lost'') | ||
== Virgin Atlantic (credit card) == | == Virgin Atlantic (credit card) == | ||
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[http://www.virgin-atlantic.com/gb/en/flying-club/credit-card.html Link to homepage.] | [http://www.virgin-atlantic.com/gb/en/flying-club/credit-card.html Link to homepage.] | ||
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