Gas and electricity (UK)

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This list, in alphabetical order, lists gas and electricity suppliers in the UK whose status on genderqueer and nonbinary identity acceptance is known. Edits should, where possible, link to evidence.

Click here to return to the Recognition (UK) list of types of organisation.

British Gas

• Do they allow any gender neutral titles? Yes; Mix.
• Do they allow no title? Yes.
• Evidence: Screenshot of live chat, January 2013.

Ecotricity

• Do they allow any gender neutral titles? No.
• Do they allow no title? Yes.
• Evidence:
• Notes:
  • Email January 2015 explicitly saying they were unable to support Mx, and they used a gendered title rather than the "no title" they were told was preferable.
  • Telephone June 2016: titles may now be blank but not Mx or free text.

Good Energy

• Do they allow any gender neutral titles? Yes; any.
• Do they allow no title? Yes.
• Evidence: Screengrab of sign-up form, March 2014.
• Notes: They changed it in response to requests from multiple customers, though it did take a few years.

Link to homepage.

Ovo Energy

• Do they allow any gender neutral titles? Yes; Mx.
• Do they allow no title? Yes; phone-only.
• Evidence: Screengrab of sign-up form, October 2020
• Notes: As of September 2020 the sign-up page accepts Mx. To have no title you need to call up.

Link to Ovo Energy homepage.

Scottish Power

• Do they allow any gender neutral titles? Their list of titles is extensive and has many inclusive titles, but nothing like Mx.
• Do they allow no title? Yes.
• Evidence:
  • Tech team can remove the title from the account, December 2013
  • Mx is possible but a massive faff, November 2014

Link to homepage..