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Finance (UK): Difference between revisions

326 bytes added ,  2 years ago
lloyds and tsb update
imported>Mazzabazza
(addition of first direct and starling banks, general cleanup)
imported>Mazzabazza
(lloyds and tsb update)
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== Co-op Bank ==
== Co-op Bank ==
* '''Do they allow any gender neutral titles?''' Mx (partially)
* '''Do they allow any gender neutral titles?''' Mx (partially).
* '''Notes:'''
* '''Notes:'''
** Their online sign up for new customers allows Mx, but several reports of both new customers using the sign up and existing customers changing titles only to be told they can't actually process the Mx title on their system.
** Their online sign up for new customers allows Mx, but several reports of both new customers using the sign up and existing customers changing titles only to be told they can't actually process the Mx title on their system.
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* '''Do they allow no title?''' Unknown.
* '''Do they allow no title?''' Unknown.
* '''Evidence:'''
* '''Evidence:'''
** Chat with agent on twitter.
** [https://twitter.com/firstdirecthelp/status/1555938476318679046?s=20&t=aJcsI1T-wtJfhgN99Ioc3A Chat with agent on twitter (Aug 2022).]
*'''Notes:'''
*'''Notes:'''
**Advice on title change is unclear - the app suggests calling them to change title, whereas the online bank says a change of name form is required, which can be easily ordered via online chat from the online bank when accessed in-browser.
**Advice on title change is unclear - the app suggests calling them to change title, whereas the online bank says a change of name form is required, which can be easily ordered via online chat from the online bank when accessed in-browser.
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** Probably best avoided, on attempting to open a bank account over the phone (December 2012) they responded "But Alice is a girl's name, and you sound like a boy, so you're obviously trying to commit fraud"
** Probably best avoided, on attempting to open a bank account over the phone (December 2012) they responded "But Alice is a girl's name, and you sound like a boy, so you're obviously trying to commit fraud"


== Lloyds TSB ==
== Lloyds Bank ==
* '''Do they allow any gender neutral titles?''' Yes (on cards and written correspondence, but not on electronic records or internet banking).
* '''Do they allow any gender neutral titles?''' Yes; Mx.
* '''Do they allow no title?''' Yes (on cards and written correspondence, but not on electronic records or internet banking).
* '''Do they allow no title?''' Unknown.
* '''Evidence:'''
* '''Evidence:'''
** In branch conversation and subsequent Financial Ombudsman case. They were unhelpful and whilst I was eventually issued with a card and chequebook in the correct title, for my main electronic record I was only allowed a very limited choice of titles from the gender they perceived me to be and internet banking and letters were still addressed to the incorrect title.
** Mx listed as an option when registering for an account online.
* '''Notes:'''
* '''Notes:'''
** Free text entry for title when registering online, other titles presumably possible.
** Non-binary permitted as a gender option when registering, but should be 'as shown on your passport/ID'.
**[http://www.reddit.com/r/transgenderUK/comments/2gr7nc/lloyds_bank_deed_poll_bad_experience/ Reddit post from a trans person saying that Lloyds require deed poll documents to be signed by a solicitor, which is both unnecessary and costly. (Sept 2014)]
**[http://www.reddit.com/r/transgenderUK/comments/2gr7nc/lloyds_bank_deed_poll_bad_experience/ Reddit post from a trans person saying that Lloyds require deed poll documents to be signed by a solicitor, which is both unnecessary and costly. (Sept 2014)]
** Possible that the above rule is no longer the case, [https://www.lloydsbank.com/islands/personal/change-your-personal-details.html website] doesn't specify that the deed poll needs to be enrolled or signed by a solicitor.


[http://www.lloydstsb.com/ Link to homepage.]
[https://www.lloydsbank.com/ Link to homepage.]


== Metro Bank==
== Metro Bank==
* '''Do they allow any gender neutral titles?''' Yes, [[Mx]].
* '''Do they allow any gender neutral titles?''' Yes; [[Mx]].
* '''Do they allow no title?''' Yes (on cards)
* '''Do they allow no title?''' Yes (on cards)
* '''Evidence:''' {{Cite web |title=This Teen Has Just Got The First Ever Bank To Welcome Nonbinary Customers |last=Strudwick |first=Patrick |work=BuzzFeed |date=3 November 2016 |access-date=4 May 2020 |url= https://www.buzzfeed.com/patrickstrudwick/british-bank-becomes-the-first-to-welcome-gender-nonbinary-c}}
* '''Evidence:''' {{Cite web |title=This Teen Has Just Got The First Ever Bank To Welcome Nonbinary Customers |last=Strudwick |first=Patrick |work=BuzzFeed |date=3 November 2016 |access-date=4 May 2020 |url= https://www.buzzfeed.com/patrickstrudwick/british-bank-becomes-the-first-to-welcome-gender-nonbinary-c}}
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== Starling Bank (online bank)==
== Starling Bank (online bank)==
* '''Do they allow any gender neutral titles?''' tbc
* '''Do they allow any gender neutral titles?''' tbc
* '''Do they allow no title?''' Yes
* '''Do they allow no title?''' Yes.
* '''Evidence:''' Card received without title, account name also without title.
* '''Evidence:'''
* '''Notes:''' Card & account never had a title from signup.
** Account opened and card received, both without title.
* '''Notes:''' No title asked for upon signup.


[https://www.starlingbank.com/ Link to homepage]
[https://www.starlingbank.com/ Link to homepage]
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** Letter from Triodos addressed with gender-neutral pronoun. (''lost'')
** Letter from Triodos addressed with gender-neutral pronoun. (''lost'')
** Letter stating they can use gender neutral title on correspondence only. (''lost'')
** Letter stating they can use gender neutral title on correspondence only. (''lost'')
== TSB ==
* '''Do they allow any gender neutral titles?''' Yes; Mx.
* '''Do they allow no title?''' Unknown.
* '''Evidence:'''
** Mx available as an option during online registration.
*'''Notes:''' Able to sign up without disclosing gender.
[https://www.tsb.co.uk/ Link to homepage]




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